Customer service

We have phone hours from 09-15 Monday to Friday.
If we do not answer the phone, call us again after a few minutes.
Feel free to send us an email, or maybe you will find what you are wondering below?

Tel: +47 900 36 480 | kundeservice@lindajc.com

Question answer

    • Linda explains briefly about products at a fixed discount
    • What does a fixed discount mean?
    • Do I get a discount by having regular delivery?
    • Am I committing to something?
    • Can I change the interval myself from time to time?
    • How do I know which package to choose?
    • Can I change the products in the packages from time to time?
    • How do I cancel my fixed discount?
    • How do I get a gift in each package?
    • Can I buy the gift separately?
    • How many VIP packages are there?
    • How do I become a VIP member?
    • How do I get free shipping on my regular deliveries?
    • TaxFree
    • What is "Instabox" delivery?
    • Can I have samples?
    • Do you have any outlets?
    • I have received a defective product
    • Return of goods
    • Pack away in the mail?
    • Do you have free shipping?
    • How long before I receive the goods?
    • How fast do you ship my order?
    • When is their office hours?
    • Mineral oils compared to vegetable oils
    • Hyaluronic acid
    • Vitamin A / Retinol
    • Generally about antioxidants
    • Peptides
    • BHA acids, or Beta Hydroxy Acids
    • AHA acids, or Alpha Hydroxy Acids
    • In general about the use of acids in skin care
    • What are the scented candles made of?
    • Do these lights pollute the indoor environment?
    • How much fragrance is there in the candles?
    • What is the difference between "ordinary" candles and these candles?
    • How long does the candle have to burn?
    • What is the lid used for?
    • How to get the light preserved nicely throughout the burn?
    • Can the glass be washed in the dishwasher when it is empty?
    • It looks like the adult is a little different, why is that?
    • Are the candles vegan?
    • Is silk allergy friendly?
    • What is mom?
    • Why is expensive silk better?
    • Is silk sustainable / environmentally friendly?
    • Will the silk shrink in the wash?
    • Can I wash silk?
    • Is silk vegan?
    • What is Beauty Silk Made of?
    • What is the optimal mum on bedding?
    • Tell a friend!
    • What is Linda Beauty Club?
    • How do you handle the Privacy Policy?
    • Does it cost anything to become a member?
    • Can we share a membership?
    • Can my company / salon / shop become a member of Lindas Beauty Club?
    • How do I get beauty points?
    • Can I redeem beauty points in cash?
    • Where can I find an overview of my beauty points?
    • What is the difference between "Member" and "VIP member"?
    • How do you go from "Member" to "Premium"?
    • Do you have to be a member to shop in the online store?
    • Can you change the membership terms?
    • How do I get a gift in each package?
    • Can I buy the gift separately?
    • How many VIP packages are there?
    • How do I become a VIP member?
    • How do I know which package to choose?
    • I have bags under the islands, what can remove these?
    • What is serum and how to use it?
    • You have two night creams, how do I know which one is right for me?
    • Do you need your own night cream?
    • I have got pigment spots, do you have anything that can remove these?
    • I have a daughter with acne, do you have any good tips in addition to products?
    • I have sensitive skin, can I use scrub then?
    • Why should one scrub the skin, and how often?
    • What does it mean to double cleanse the skin?
    • Do you have to clean your skin every day?
    • Do you have to use a lot of products or keep it with a cleanser and a cream?
    • Aqua (water) is high on the ingredient list of some products, then there must be a lot of water in it? Why?
    • I have been using the antiage products for 2 months but see no difference?
    • How do I know which package to choose?
    • Do you have retailers that sell your products?
    • Is Linda a skin care professional?
    • Where are the products made?
    • Why do you change products at times?
    • What products do you have?
    • How long is the shelf life of the products?
    • Can you mix your products with other products?
    • Are the products natural / organic?
    • Are their products vegan?
    • Why have you closed packaging on all products?
    • Can you unscrew the lid on the jar to see if everything is used up?
    • Why do you use a closed jar for the creams?
    • Can the jars be recycled from you?
    • Have the products been tested on animals?
    • Do the products contain parabens?
    • Do the products contain perfume?
    • Can I have samples?
    • I have received a defective product