Privacy

These privacy terms describe personal information that is collected or generated (processed) when you use the Linda JC AS website (hereinafter referred to as the "Website"). The Privacy Policy also describes how your personal information is used, shared and protected, the choices you have regarding your personal information, and how you can contact us.

What information do we collect and when?

We ask you for specific personal information in order to provide you with the products or services you request. For example, when making purchases, contacting our customer service, requesting to receive communications, creating an account, participating in our events or contests, or using our Websites.

This personal information includes:

- Contact information including name, e-mail, telephone number and delivery and invoice address.
- Login and account information, including username, password and unique user ID
- Personal details including gender, hometown, date of birth and purchase history.
- Payment or credit card information
- Personal preferences including your wish list, as well as preferences regarding marketing and cookies

When you interact with our website, your data is automatically collected from your device or browser. More information about this practice is included in the cookie section of these privacy terms below. This data includes:

- Device ID, call state, network access, storage information and battery information
- Cookies, IP addresses, "referrer headers", data that identifies your browser and version, and "web beacons" and tags

WHY and HOW do we use (process) your personal information?
We process all personal data in accordance with the Personal Data Act. As the data processing manager, we store and use this information in order for us to maintain and manage the customer relationship, including informing about products, services and other services from Linda JC AS and close partners.

Linda JC AS does not sell personal information to third parties, and we do not exchange or pass on this information to third parties. Outsiders can only gain access to this information if they are to carry out certain services for us. In such cases, strict agreements are entered into to protect information security. We will also always decide how the information is to be processed. Linda JC AS is responsible for the processing of personal data as described above.

To disseminate information about our products, services, events and for other promotional purposes.

When you agree, by entering your e-mail address and checking the "Send me newsletter" box, you agree that we will send you information about new products and offers and that we use your e-mail address to do so. We will send you marketing communications and news regarding Linda Johansen Skincare's products, services, events and other offers. You can at any time, after you have consented, unsubscribe by clicking on "unsubscribe" at the bottom of our newsletters.

If you are an existing customer of Linda JC AS (for example, if you have placed an order with us), we may use the contact information you provided to send you marketing communications about similar Linda products or services, when permitted by applicable law ( unless you have deselected this). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us as well as information from other of our products or services - such as your use of our websites and applications to personalize communications about products and services that may be of interest to you.

To operate, improve and maintain our business, products and services

We use personal information that you provide to us to run our business. For example, when making a purchase, we use this information for accounting, auditing and other internal functions. We may use personal information about how you use our products and services to improve your user experience and to help us diagnose technical and service related issues and manage our Websites and Applications.

Sharing of information to external and third party suppliers.

We use various subcontractors, or service providers, often referred to as data processors for delivery, collection, storage and information management. These suppliers process data on our behalf, in accordance with the data processor and the instructions they receive from us. All in accordance with European and Norwegian personal legislation.

Linda JC does not sell your personal information to third parties, nor do we exchange or pass on such information. Payment and contact information you have shared with us is only available to Klarna and Vipps, who handle payment transactions, Posten, Bring and Helt Hjem who arrange deliveries of our products to you, Mailchimp and Metorik who send customer letters, news and offers, Maximize adapts the website to optimize the shopping experience for our customers, and WooCommerce is the trading platform in the online store. To answer customer inquiries in the online store, we use Zendesk.

To be able to carry out payment transactions, we use Klarna and Vipps. All card transactions and payment information from payment cards, Visa and Mastercard are encrypted through Klarna. Neither we nor others can read credit card numbers, names or addresses when payment transactions are carried out in the online store.

Read more about Klarna's and Vipp's guidelines for privacy here:

https://www.klarna.com/no/personvern/

https://www.vipps.no/vilkar/cookie-og-personvern/

To ensure delivery of goods you have ordered, we collect contact and delivery information. For this service we use Posten, Bring and Helt Hjem. Read more about their privacy policy here:

https://www.posten.no/personvern-sikkerhet

https://www.bring.no/privacy-policy

https://helthjem.no/personvern-privat

To send you offers, news and information about our products, we collect your e-mail address and use Mailchimp and Metorik for dispatch. You must actively consent to us being able to send you newsletters, and you can unsubscribe from our mailing list at any time. Read more about Mailchimp and Metorik's privacy policy here:

https://mailchimp.com/legal/privacy/

https://metorik.com/privacy

To give you the best shopping experience in the online store and an inspiring customer journey on our websites, we use Maximize to customize our pages and WooCommerce as a trading platform. We collect order and purchase information in the online store. Read more about Maximer's and WooCommerce's privacy policy here:

https://www.maksimer.no/personvern/

https://woocommerce.com/privacy%20policy/#

To be able to answer questions and give you advice on products, orders, deliveries, etc., we use Zendesk. Both inquiries and responses are archived in Zendesk. Read more about Zendesk's privacy policy here:

https://www.zendesk.com/company/privacy-and-data-protection/

We use cookies, like most other websites, to improve the user experience of our websites.

A cookie , or "cookie" is a small text file stored in the browser's memory. These are used, for example, to take care of user choices you make on the page, save your shopping cart and to analyze how you use our pages so that we can improve.

Use of Cookies - Cookies

A cookie contains only anonymous information, and can not be used to personally identify the user. By accessing websites, you agree that cookies are stored in your browser. If you do not want cookies to be stored, you can change the settings in the browser and you can delete cookies at any time.

Google Analytics

We use Google Analytics cookies to analyze user behavior on our websites, and make customer journeys on our pages even easier and better. The data is collected and stored on Google's servers.

Google AdWords

We use cookies to produce content and ads that are best suited to your needs and preferences.

Read more about Google Analytics privacy:

https://policies.google.com/privacy?hl=en&gl=en

Facebook / Instagram / Snapchat

We use Facebook cookies to analyze user behavior on our websites and response to advertising on social channels such as Facebook, Instagram and Snapchat. We use the information we collect to produce content and ads that are best suited to your needs and preferences.

Read more about Facebook's and Snapchat's cookie policy here:

https://www.facebook.com/policies/cookies/

https://www.snap.com/nb-NO/cookie-policy 

How can I avoid cookies?

If you do not want to receive cookies, you can either block all cookies, delete existing cookies from your computer or receive an alert before saving cookies.

A change in cookie settings can lead to a poorer user experience when you visit our and other websites.

You should be aware that if you do not accept cookies, there may be features on our website that do not work.

Read more about deleting cookies on nettvett.no:

https://nettvett.no/slik-administrerer-du-informasjonskapsler/

Consent

The customer agrees that Linda JC AS can use any form of communication towards you, including letters, telephone, e-mail and SMS to inform about or market our product offer. The customer agrees that close partners of Linda JC AS can use letters and telephone to market their product offerings. The consent is voluntary, and is valid until it is withdrawn. If you wish to withdraw your consent, in whole or in part, contact Customer Service.

Linda JC AS is subject to a duty of confidentiality regarding personal information. Disclosure of information to third parties beyond the above parties cannot take place without your consent, unless the disclosure is required by law or is part of payment collection, insurance claims and / or accounting. Registration of reservations is directed to Customer Service. You have the right to access which information is registered about you, and may demand that this be corrected, cf. the Personal Data Act §§ 18, 27 and 28.

Linda JC AS uses personal profiles. You have the right to access the information on which the profile is based and where the information is taken from, cf. the Personal Data Act § 21.

For more information about the processing of personal data, contact Customer Service who will help you. The person responsible for processing is the company's general manager.