Customer service
We have phone hours from 09-15 Monday to Friday.
If we do not answer the phone, call us again after a few minutes.
Feel free to send us an email, or maybe you will find what you are wondering below?
Tel: +47 900 36 480 | kundeservice@lindajc.com
Question answer
VIP Discount×
Linda explains briefly about products at a fixed discount×
What does a fixed discount mean?×
Do I get a discount by having regular delivery?×
Am I committing to something?×
Can I change the interval myself from time to time?×
How do I know which package to choose?×
Can I change the products in the packages from time to time?×
How do I cancel my fixed discount?×
How do I get a gift in each package?×
Can I buy the gift separately?×
How many VIP packages are there?×
How do I become a VIP member?×
How do I get free shipping on my regular deliveries?×
- Fixed discount gives free shipping if you have a VIP package, or individual products for a sum of more than NOK 2,000 per order.
- By having a VIP package on Fast Rabatt, you are automatically upgraded to VIP membership level and you always get free shipping on ALL orders.
You campaign against new customers and they get an extra gift, do I get that as an existing customer too?×
Shipping and delivery×
TaxFree×
Hva er “Instabox” levering?×
Can I have samples?×
Do you have any outlets?×
I have received a defective product×
Return of goods×
Pack away in the mail?×
Do you have free shipping?×
How long before I receive the goods?×
How fast do you ship my order?×
When is their office hours?×
The ingredients we use×
Mineral oils compared to vegetable oils×
Hyaluronic acid×
Vitamin A / Retinol×
- Reduces and regulates the skin's sebum production, which makes the skin less shiny.
- Reduces bacterial production in the skin and is therefore an effective treatment for acne .
- Reduces pigmentation, caused by sun damage, by increasing cell renewal
Generally about antioxidants×
Peptides×
BHA acids, or Beta Hydroxy Acids×
- Exfoliates the skin and increases cell renewal
- Dissolves sebum in the pores ("washes" the pores on the inside)
- Effective treatment of acne and blackheads
- Anti-inflammatory properties and red antipyretic
AHA acids, or Alpha Hydroxy Acids×
In general about the use of acids in skin care×
The result is a smoother skin surface, with a healthier appearance - what we call glow.
Linda Home - scented candles×
What are the scented candles made of?×
Do these lights pollute the indoor environment?×
How much fragrance is there in the candles?×
What is the difference between "ordinary" candles and these candles?×
How long does the candle have to burn?×
What is the lid used for?×
How to get the light preserved nicely throughout the burn?×
Can the glass be washed in the dishwasher when it is empty?×
It looks like the adult is a little different, why is that?×
Are the candles vegan?×
Linda Home - silk×
Is silk allergy friendly?×
What is mom?×
Why is expensive silk better?×
Is silk sustainable / environmentally friendly?×
"While we wear plastic from head to toe, we sprinkle microplastics all over the world. The list of oil-based textiles that end up in our dorm rabbits and that pollute the oceans is long. Among them are polyester (cheat silk), acrylic, elastane and nylon. . " -Ingun Grimstad Klepp, at the Consumer Research Institute SIFO.
Will the silk shrink in the wash?×
Can I wash silk?×
Is silk vegan?×
What is Beauty Silk Made of?×
What is the optimal mum on bedding?×
Linda's customer club×
Tell a friend!×
You can give a discount to your friends via your profile in the online store. If your friends shop, you will be rewarded with beauty points from us. You use these points as a discount on your next purchase. This is how it works:
Your membership status is decisive for how high a discount you can give, how many points you get yourself and how many invitations you can send out. You will see this on your page when you log in. An invitation is valid for 7 days. If the recipient does not click on the link in the e-mail and registers within 7 days, the discount will be reset and you will receive the invitation back. Recipient MUST follow the link in the email and register via it. Then the discount attaches itself to the person's customer number. and is automatically deducted from the shopping cart when she trades. No discount CODE is given manually or via e-mail, everything is done automatically via e-mail link. You get your beauty points when your friend has completed a purchase and her order has been sent out / paid. We do not give points for invitations that do not reflect a purchase in the store. You can only invite new customers to the store. You can only send out the number of invitations specified on the account page. If all the invitations are "used up", you must wait until the recipients have made a purchase, or it expires on a date, before you get access to more invitations.What is Linda Beauty Club?×
How do you handle the Privacy Policy?×
Does it cost anything to become a member?×
Can we share a membership?×
Can my company / salon / shop become a member of Lindas Beauty Club?×
How do I get beauty points?×
Can I redeem beauty points in cash?×
Where can I find an overview of my beauty points?×
What is the difference between "Member" and "VIP member"?×
How do you go from "Member" to "Premium"?×
Do you have to be a member to shop in the online store?×
Can you change the membership terms?×
How do I get a gift in each package?×
Can I buy the gift separately?×
How many VIP packages are there?×
How do I become a VIP member?×
About skin care / product selection×
How do I know which package to choose?×
I have bags under the islands, what can remove these?×
What is serum and how to use it?×
Serum is powder, and contains up to 70% more active ingredient compared to a cream. Gunpowder does not provide direct care to the skin and therefore a little love is needed in the form of a good face cream over. Serum is often thinner than cream. The reason for this is that a serum has a smaller molecular size than a cream, and this allows the serum to penetrate deeper into the skin. In this way, the serum can affect the skin cells where they are created and this will give visible results on the surface.
You have two night creams, how do I know which one is right for me?×
Do you need your own night cream?×
I have got pigment spots, do you have anything that can remove these?×
I have a daughter with acne, do you have any good tips in addition to products?×
I have sensitive skin, can I use scrub then?×
Why should one scrub the skin, and how often?×
What does it mean to double cleanse the skin?×
Do you have to clean your skin every day?×
Do you have to use a lot of products or keep it with a cleanser and a cream?×
Aqua (water) is high on the ingredient list of some products, then there must be a lot of water in it? Why?×
I have been using the antiage products for 2 months but see no difference?×
The products×
How do I know which package to choose?×
Do you have retailers that sell your products?×
Is Linda a skin care professional?×
Where are the products made?×
Why do you change products at times?×
What products do you have?×
- Skin care products
- Makeup
- Silk pillow cover
- Scented candles
- Solar products
- Body products